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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Mitchel

October 7, 2023

5  out of  5 rating by Susan Mitchel
"Always great service."

Bruce Langston

August 29, 2023

5  out of  5 rating by Bruce Langston
"Agent Giovanni Sanchez was great. Very helpful and friendly. Made shopping for insurance much easier. Quickly provided us with a competitive quote and with no pressure."

Karen Copple

August 28, 2023

5  out of  5 rating by Karen Copple
"Very nice but hate California laws to wait on insurance"

Jorge Espinoza

July 22, 2023

5  out of  5 rating by Jorge Espinoza
"Gio no ayudó en agarrando Aseguransa de vida. Fue muy pasiente, y nos explico muy bien toda la información. Los recomiendo"

Jacob Xiong

July 7, 2023

5  out of  5 rating by Jacob Xiong
"Gio was awesome! Helped me and my dad figure out and learn a lot about our coverage and situation we were in! Definitely sticking with this place for a long time."


July 5, 2023

5  out of  5 rating by _
"Quick and easy, good customer service would definitely recommend the agent Giovanni Sanchez will go above and beyond explaining different rates and options. They also offer a low cost insurance if you're strapped for cash."

Amanda Daughtry

June 29, 2023

5  out of  5 rating by Amanda Daughtry
"Gio and the Gentleman at Rich Williams State Farm are awesome. Thank you guys."

Nick Fogg

June 27, 2023

5  out of  5 rating by Nick Fogg
"Rich and his staff have been great"

Thalia Espinoza

March 29, 2023

5  out of  5 rating by Thalia Espinoza
"Giovanni Sanchez helped my sister and I a couple weeks ago with finding fast and affordable car insurance before a deadline we had. He was very professional, efficient, and informative!! Quick with communication too! Rich Williams is a very lucky owner to have someone like Gio on his team. Appreciate all that he did for us. BIG kudos to the whole office and team!!!"
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Cassandra Lee

March 13, 2023

5  out of  5 rating by Cassandra Lee
"Best insurance agent ever.. Rich is always there when I need him.. He handles all my family's insurance needs with care. And my dogs love him too💕"

Peter Leonardo

February 27, 2023

5  out of  5 rating by Peter Leonardo
"Just wanna give a big shoutout to Gio! I was really stressed out today about my insurance he really handle everything very professional and really made things easy for me thank you so much one again!"

Anthony Serrato

February 23, 2023

5  out of  5 rating by Anthony Serrato
"Very helpful and informative. Great customer service which is the most important ! Goes above and beyond to help every time."

Anna Jones

February 14, 2023

5  out of  5 rating by Anna Jones
"Gio is extremely helpful and knowledgeable. My mother that doesn't speak English very well has gotten her car insurance with Gio, he has been very patient and kind. He took his time answering our questions and didnt hesitate to explain again. We appreciate his effort and will continue coming to this office."

Anna Jones

February 14, 2023

5  out of  5 rating by Anna Jones
"Give Gio a raise immediately! He provides top-notch customer service and is very reliable. Will recommend him specifically to other family members. Thank you Gio"

Eduardo Lopez

February 11, 2023

5  out of  5 rating by Eduardo Lopez
"I Am truely satisfied with the customer survey Gil provided. He was able to get be the best auto insurance rates bundled with my renters insurance"

Victor Algazzali

February 2, 2023

5  out of  5 rating by Victor Algazzali
"Recommend this State Farm branch with Richard Williams and his team. Giovanni helped me with service, quick, respectful, and attentive. Thank you."

Parham M

January 28, 2023

5  out of  5 rating by Parham M
"I have been with Rich for over 16 years. Some ups and downs over the years but he always comes through for me."

Lorita Veal

January 25, 2023

5  out of  5 rating by Lorita Veal
"Rich has been my agent for many years. He has always been there to help when needed."

Elizabeth Padilla

January 23, 2023

5  out of  5 rating by Elizabeth Padilla
"Gio was awesome! Great customer service."

Mayra Padilla

January 23, 2023

5  out of  5 rating by Mayra Padilla
"The representative I worked with was great, very knowledgeable on the policies and he was able to answer any questions I had. Thank you Gio for the GREAT customer service!"

Leah Weston

October 19, 2022

5  out of  5 rating by Leah Weston
"We were hitting a major road block while trying to buy a house in midtown. No one would insure it because about 20% of the plumbing was still galvanized pipes. We tried AAA, Lemonade, Farmers, Hippo, Progressive, Liberty mutual, and others that I'm probably forgetting. All of them would string us along and ask a million questions about the house and then come back and deny us for the pipes. Our closing date is quickly approaching and we were really starting to stress. Then we went down to this state farm office and had it taken care of in minutes. Raul, you are amazing. I can finally go back to being super excited for our first home! Thank you!!"

Bonnie Blue

September 28, 2022

5  out of  5 rating by Bonnie Blue
"I was extremely stressed today trying to manage my fast-approaching move to Hawaii. I needed to change my car insurance now before the move so that my car would be covered while in transit, since my previous insurance company would not cover the car in transit or on Hawaiian soil. GIOVANNI SANCHEZ was so very patient, personable, competent and communicated very well with me over the phone. It was so nice to speak with someone who was local and who I could pick up the phone and talk to DIRECTLY about any issues. I am so glad I found Giovanni and Rich Williams' office to help me navigate the ins and outs of my complicated move. I would recommend them in a heartbeat to anyone who wants top-notch customer service. Thank you, Gio! You made my day!!!!"

Rose B

September 13, 2022

5  out of  5 rating by Rose B
"I've been blessed with the best insurance Reps here in Sacramento CA. Giovanni really goes to work for his clients. Statefarm has been my insurance provider for over a decade now and I would trust them with anything. Keep up the wonderful work you guy's. Have a blessed evening, Amanda Daughtry"
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Theo Faber

August 17, 2022

5  out of  5 rating by Theo Faber
"These guys are the best! Extremely helpful! 5 stars for sure!"

Audra Mitchell

August 16, 2022

5  out of  5 rating by Audra Mitchell
"Been with State Farm agent Rich Williams for 10 years he and his staff are always friendly and quick to respond. Couldn’t ask for more best agent ever!!!"